Frequently Asked Questions

Frequently Asked Questions

 

[vc_row][vc_column][vc_toggle title=”What is Vola?”]Vola is an app made by college students for college students offering cash advances, income/ expense tracking and financial literacy content, to take away some of the financial burdens from college students. [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”How do I use the Vola app?”]All you have to do is go to the App Store or Google Play Store and install the free app. You then need to create an account- connect your bank and add as much information as possible.

 

This will allow us to determine how much we can advance to you.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Can anyone use Vola? “]Vola is  just  for college students. So anyone with a university email address can use the app. [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”How much money can I borrow from Vola?”]Anywhere between $25 to $500[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”I don’t have any credit will I get approved?”]That is what Vola is here for. We do not check credit scores.

 

Vola advances you the money that you have earned already or are expecting to receive so you have a more spending money to help you get through college and not rack up thousands of dollars of debt as a credit card would. [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Does it hurt my credit score to use Vola? “]Vola is here to help you build credit while in college, we provide resources that will help you build credit.

 

However, if you do not repay your advances on time, it can hurt your credit score.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Does the Vola App cost money? “]No! The app is free to download.

 

Signing up to our Vola Tiers does require a monthly subscription.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”What happens if I can’t pay my advance back on time?”]We definitely suggest having an idea of where you will get the money to pay back your advance to avoid a late payment.

 

You can reach out and apply for an extension in special cases.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”What information do I need to provide to request for money?”]To get started we just need the most basic information like your name and email address to verify your Identity and your bank information. However, providing more information will allow Vola to provide you larger cash advances.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”What kind of bank accounts does Vola work for? “]You’ll need a checking account with a bank that accepts ACH transfers. Most banks work well with Vola! [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”What’s the catch?”]We know it sounds crazy but there really isn’t one. We understand the struggle of being a broke college student and needing to pay that parking ticket, get a new book, or wanting to go to dinner for a friends birthday. We also understand what it feels like to graduate and have a super low credit score. So we are really here to help out with both! [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

 

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