Privacy Policy


  The Privacy Policy was updated on

  November 17, 2023

Why should you read this?

You should read this policy carefully because it is a legal document that governs your use of VOLA. We have made this contract easy for you to read, free of legal jargon. Plus, we care about your privacy and pledge to practice what we say in this policy.

What does this privacy policy cover?

This policy covers how Vola. treats personal information that Vola collects and receives. This policy does not apply to the practices of companies that Vola does not own or control (such as Apple, Inc., the Apple iTunes Store, or Facebook) or to people that Vola does not employ or manage.

Personally-Identifiable Information












Birth Date

Phone Number







Account Number

Credit Score


Non-Personally Identifiable Information









Browser Type

Device Type

Language Preference

Screen Size

Date and Time of Visits


Sharing Information with Third Parties




Reasons We Share


Does Vola. share?

Can you limit this sharing?

For our everyday business purpose

(such as to process your transactions, maintain accounts, maintain our computer system, or report to credit bureaus)



For our marketing purpose

(to offer our products and services to you)



For joint marketing with other financial companies


We don’t share

For affiliates’ everyday business purpose

(information about your transactions and experiences)



For affiliates to market to you


We don’t share

For non-affiliates to market to you


We don’t share


Your Rights under Federal Law

Federal law gives you the right to limit our sharing of your personal information with nonaffiliates, which we do not currently do. Should we change our practice, we will change this privacy policy, give you notice, and offer ways for you to opt-out the sharing.

Opting-out of Advertising

Vola Finance utilizes user data for interest-based advertising purposes (i.e., displaying ads and ad retargeting). Specifically, Vola uses services like Meta Ads, Google Ads, and TikTok Ads to enhance user experience by tailoring ads to a user’s interests and behaviors. However, you may choose to opt-out of this tracking by visiting the following pages:

To opt-out of Meta and Google Ads ads tracking, click on this link and follow the instructions:


To opt-out of TikTok Ads tracking, follow these steps:

1) From your profile page, go into the hamburger menu in the top-right corner.
2) Click “Settings and Privacy”.
3) Under “Content & Display,” click “Ads”
4) Under “Manage your off-TikTok data,” toggle off “Using Off-TikTok activity for ad targeting”.

Confidentiality and Security



Your Choices as a User


Notice for Minors

Persons under the age of 17 may not use VOLA in any way. We do not knowingly collect information from users below the age of 17. If we learn that we have collected the personal information of a child under 17 we will take steps to delete the information as soon as possible.

Your California Privacy Rights

• We give users who are California residents the following information upon their request: (1) the types of personal information we share with third parties for the third party's marketing purposes, and (2) the identities of the third parties with whom we have shared this information during the immediately preceding calendar year.

• If you are a California resident, and would like to make such a request, please submit your request via E-mail to

Governing Law

If disputes arise, the laws of New York, disregarding its conflict-of-law principles, will control interpretation of this privacy policy.

Privacy Questions

If you have any questions or concerns about VOLA’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the e-mail address

Changes to Privacy Policy

We may update our Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Text Messaging Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Vola Finance offers our customers the option to verify their accounts and receive important messages using text messages. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel. Carriers are not liable for any delays or undelivered messages.